Data Security & Privacy
Privacy Policy
Your personal information, delivery addresses, and payment privacy are guarded with standard 256-bit encryption. We never sell your data to third parties.
Last Updated: August 2026
1. Information We Collect
When you interact with Swadhu Foods, we collect only necessary data required to process orders and improve your shopping experience:
- Contact Information: Name, delivery address, phone number, and email address.
- Order History: Products purchased, order status, and delivery preferences.
- Device & Browsing Data: IP address, browser type, and cookies for cart persistence.
2. How We Use Your Data
- To fulfill and dispatch your orders via courier partners.
- To send order status notifications via SMS, WhatsApp, and Email.
- To process payments securely through RBI-authorized payment gateways.
- To respond to customer service requests and warranty/claim filings.
3. Data Sharing & Third Parties
We share your address and contact number exclusively with trusted delivery partners (e.g., Delhivery, BlueDart) and payment processors (e.g., PhonePe, Razorpay) strictly for order execution. We do not rent, sell, or trade your personal information to third-party advertisers.
4. Your Data Rights
You may request to access, update, or delete your account information at any time by emailing us at hello@swadhufoods.com.